Plastic Surgery Clinic, Islamabad, reserves the right to update, modify, or revise this privacy policy at any time to reflect changes in applicable laws, our internal operations or advancements in technology. Any amendments will take effect immediately upon publication on our website. ——
We encourage all patients and website visitors to inspect this page periodically to remain informed of any changes. Your continued use of our services following the publication of an updated privacy policy constitutes your acceptance of the revised terms. Where changes are material, we endeavour to provide a more prominent notice.
If you no longer wish to have your records, files, or personal information maintained within our digital database, you can initiate a removal request by emailing our administrative team at our Plastic Surgery Clinic.
We will make every reasonable effort to honour your data deletion request promptly. Please be aware that certain inactive data must remain within our secure archives. This includes historical medical charts, financial transaction records, or system access logs required by federal healthcare regulations and legal auditing standards.
If you wish to obtain a detailed overview of the personal and clinical information stored within our database, please submit a formal request to our official email address:
To protect patient confidentiality and prevent unauthorised data exposure, you must provide verified identifying details such as your full legal name, registered email address, contact number, and a copy of your identification document so we can safely match your record.
Patients seeking surgical or non-surgical enhancements are requested to submit explicit, personally identifiable data and sensitive clinical histories. This mandatory record keeping enables our surgical team to plan, track, and execute your treatment safely.
Data types Collected: Full name, age, physical address, mobile number, emergency contact details, existing medical conditions, past surgical histories, current medications, and preoperative photographs.
Primary Utilisation: We use this information to design custom surgical plans, schedule operating theatre sessions, coordinate post-operative follow-ups and transmit critical medical updates.
Communications: By providing your contact details, you authorise our administrative team to reach out via phone calls, encrypted messaging, or email for appointment confirmations, clinical check-ins, and relevant aesthetic service updates.
By engaging our services, you acknowledge and consent that our internal medical and administrative staff are supported by external technical partners. Trusted third parties including healthcare IT service Providers, encrypted database administrators and cloud maintenance contractors, may have strictly limited access to your information. This access is granted solely to support, upgrade and maintain our secure digital healthcare infrastructure.
We routinely analyse masked, anonymised data extracted from user sessions to optimise our online presence. This non-identifiable information is utilised for:
Internal operational audits and Clinical Performance assessments
Website navigation enhancements and user interface upgrades
Evaluating regional user trends, search patterns and demographic interests within Islamabad and surrounding regions.
Our clinic reserves the right to disclose specific user information from our digital access logs without prior notice or a formal court order if we believe it is reasonably necessary to protect the integrity of our medical systems. Ensure operational safety or defend our clinics’ digital infrastructure.
Additionally, we will disclose your personal and medical data to external authorities under the following circumstances:
To comply with statutory legal obligations, federal healthcare laws, or formal court directives.
To prevent, detect or mitigate identity fraud, financial malpractice or unauthorised clinical access.
To defend our plastic surgery facility against legal claims, civil warrants, or regulatory investigations.
To protect the physical safety, legal rights and structural integrity of our medical staff, surgeons and fellow patients.
We implement rigorous medical-grade encryption protocols to protect your data during transmission from your personal devices to our secure servers. This multilayered defence system shields your personal details from unauthorised access, malicious disclosure, data corruption, or symptom disruption.
While we employ advanced cybersecurity protections, you are independently responsible for maintaining the absolute secrecy of your patient portal login credentials. If you detect any suspicious activity or believe your account has been compromised, you must notify our clinic immediately.
Please inform us promptly of any changes to:
Your contact information
Appointment details or preferences
Any other relevant personal updates
Our specialised surgical services and digital platforms are intentionally designed for adults seeking aesthetic modifications. We do not knowingly gather, store or process personal or medical information from individuals under the age of 18 without explicit, verified parental or legal guardian consent. If we discover that a minor has submitted data without guardian authorisation, we will immediately remove our database.
If you have any questions, grievances, or feedback regarding our privacy practices, or if you need to discuss how your medical records are managed, please reach out to our administrative office through the coordinates listed below:
Plastic Surgery Clinic Islamabad
3rd Floor, Ammar Centre, Block # 13-A, College Road, F-7 Markaz, Islamabad, Pakistan.
Official Email: info@royalplasticsurgeryislamabad.com
